Frequently Asked Questions

Welcome to our Frequently Asked Questions (FAQs) page. If you have a question that isn't answered here, please feel free to contact us directly.

Q1: How can I contact you?

• USE OUR ONLINE FORM

• MESSAGE US (SMS or Viber)

• EMAIL US

• We’re totally social too!

Q2: What is your shipping fee?

Q3: Are your products genuine?

Yes. All of our products are sourced direct from Beautederm Corporation. When buying from our store, you can be certain that all products are 100% authentic.

We are an official Distributor of all Beautederm products we carry in our store. Being an official distributor means you will never be charged more than the SRP (Suggest Retail Price) on any of our products.

Q4: Are all your products made in the Philippines?

All of our formulations (A.K.A the actual cream, liquid or oil that makes the product) are made in the Philippines.

Other materials for packaging or tools are sourced from local and overseas.

Q5: Do you use synthetic scents or colors?

NEVER! Every product we make is crafted within an FDA certified laboratory and 100% free of synthetic fragrances and colors, toxins, parabens, phthalates, triclosan, SLS or GMOs.